🖨️ HP Drivers

HP Printer Drivers

Download, Install & Update Guide

Quick Answer: Download HP printer drivers directly from HP's official support page at [support.hp.com/us-en/drivers](https://support.hp.com/us-en/drivers). Enter your printer model number — printed on the front or top of the device — and select your operating system. HP provides full-feature driver packages, basic drivers, and firmware updates for every current model. On macOS, most HP drivers install automatically through System Preferences.

Applies to: Windows 10 · Windows 11 · macOS · Chromebook

Download time: 3–10 minutes

Skill level: Beginner

Cost: Free (all HP drivers are free from HP's official site)

Common searches this guide covers:

HP printer driver download
HP DeskJet driver
HP LaserJet driver
HP OfficeJet driver
HP Smart Tank driver
HP printer driver for Windows 11
HP printer not detected after install

Quick Checks

Find your exact model number — it's printed on the front panel or on a label near the cartridge access door (e.g., HP DeskJet 4155e, HP LaserJet Pro M283fdw)
Always download drivers from support.hp.com — third-party driver sites bundle unnecessary software and may include malware
If your HP printer stopped working after a Windows update, reinstalling the driver from HP's site usually fixes it
For newer HP printers (2018 and later), the HP Smart app replaces the traditional driver installer on both Windows and macOS
Chromebooks do not need a separate driver — HP printers work through the built-in Chrome printing system

HP Printer Model Lines and Their Drivers

HP organizes its printers into distinct product families. Each family uses different driver packages, so identifying which line your printer belongs to is the first step.

HP DeskJet and DeskJet Plus are HP's entry-level home printers. Popular models include the DeskJet 2755e, DeskJet 4155e, and DeskJet Plus 4155. These use the HP Smart app as the primary driver on Windows 10/11 and macOS. The traditional full-feature driver is available as an alternative for users who prefer it.

HP Envy and Envy Inspire target home users who print photos frequently. The Envy 6455e and Envy Inspire 7955e are among the most common models. These also use the HP Smart app, but the full-feature driver unlocks advanced photo-printing settings like borderless mode and color profiles.

HP OfficeJet and OfficeJet Pro are designed for home offices and small teams. The OfficeJet Pro 9015e, OfficeJet Pro 9025e, and OfficeJet Pro 9125e are popular choices. These printers ship with more complex drivers that support ADF scanning, automatic duplex printing, and fax functionality.

HP LaserJet and LaserJet Pro handle high-volume black-and-white and color printing. The LaserJet Pro M283fdw, LaserJet Pro M209dw, and Color LaserJet Pro MFP 4301fdw are current bestsellers. LaserJet drivers include PCL6 and PostScript options — PCL6 is the default for most users, while PostScript is preferred for graphic design and publishing applications.

HP Smart Tank uses refillable ink tanks instead of cartridges. The Smart Tank 651 and Smart Tank 7602 are popular models. These use the HP Smart app and full-feature drivers.

How to Download HP Printer Drivers

Method 1: HP Smart App (Recommended for Printers Made After 2018)

The HP Smart app is now HP's primary driver delivery method for newer printers. It handles driver installation, wireless setup, ink level monitoring, and scanning.

Go to 123.hp.com in your browser
The site detects your operating system and provides the correct HP Smart download
Run the installer and follow the on-screen prompts
HP Smart will detect your printer on the network and install the correct driver automatically
If the printer is connected via USB, plug it in when prompted

The HP Smart app is available for Windows 10 (version 1903 and later), Windows 11, macOS 10.14 and later, Android, iOS, and iPadOS.

Method 2: HP Support Site (Full-Feature Driver Package)

For older printers or when you need the full-feature driver instead of HP Smart:

Go to support.hp.com/us-en/drivers
Type your exact printer model number in the search box and press Enter
Select your operating system from the dropdown (Windows 10 64-bit, Windows 11, macOS 14, etc.)
Click "Download" next to the full-feature driver package
Run the downloaded file and follow the installation wizard
Connect your printer via USB or Wi-Fi when prompted during installation

The full-feature driver package is typically 150–400 MB and includes the print driver, scan driver, HP Printer Assistant, and any available firmware updates.

Method 3: Windows Update (Basic Driver)

Windows Update includes basic HP drivers for most models:

Connect your HP printer to your computer via USB or ensure it's on the same Wi-Fi network
Open Settings → Devices → Printers & scanners (Windows 10) or Settings → Bluetooth & devices → Printers & scanners (Windows 11)
Click "Add a printer or scanner"
Windows searches for the printer and installs a basic driver automatically

The Windows Update driver handles basic printing but may not support scanning, ink level monitoring, or advanced print settings. For full functionality, use the HP Smart app or the full-feature driver from HP's site.

Method 4: macOS Automatic Installation

macOS includes built-in drivers for most HP printers:

Connect the printer via USB, or ensure it's on the same Wi-Fi network
Open System Settings → Printers & Scanners
Click the "+" button to add a printer
Select your HP printer from the list
macOS downloads and installs the correct driver automatically from Apple's software update servers

If macOS doesn't find the driver automatically, download HP Easy Start from support.hp.com, which guides you through the correct driver installation for macOS.

HP Universal Print Driver

The HP Universal Print Driver (UPD) is a single driver that works with most HP LaserJet and select OfficeJet Pro printers. It's designed for IT administrators managing multiple HP printers across a network.

The UPD supports PCL6, PCL5, and PostScript emulation modes. Download it from support.hp.com/us-en/drivers/hp-universal-print-driver-series-for-windows.

The UPD is useful when you're connecting to a shared HP printer on a company network and don't know the exact model. It's not recommended for home users — the model-specific driver or HP Smart app provides better functionality.

Fix HP Printer Driver Issues

Driver Won't Install

If the HP driver installer hangs or fails, try these steps in order:

Uninstall any existing HP printer software from Settings → Apps → HP (remove all HP printer entries)
Open Device Manager → Print queues → right-click your HP printer → Uninstall device
Restart your computer
Run the HP driver installer again

If the installer still fails, download and run the HP Print and Scan Doctor — it's a free diagnostic tool that detects and fixes common HP driver and connectivity issues.

Printer Works on USB but Not on Wi-Fi

This is a driver configuration issue, not a hardware problem:

Open the HP Smart app or HP Printer Assistant
Look for a "Setup" or "Network" option
Run the wireless setup wizard — it configures the driver to communicate with the printer over your Wi-Fi network
If the wizard fails, go to your printer's control panel and print a Network Configuration page (usually under Settings → Network → Print Network Config) to verify the printer has a valid IP address

"Driver Is Unavailable" Error

This error appears when Windows detects the printer but can't load the driver:

Open Device Manager and expand "Print queues"
Right-click the HP printer showing the error → Uninstall device → check "Delete the driver software" → Uninstall
Restart your computer
Download and install the latest driver from support.hp.com

Printer Stopped Working After Windows Update

Windows feature updates occasionally break HP printer drivers. To fix:

Check Windows Update for additional updates — Microsoft sometimes pushes driver fixes in optional updates
If no fix is available through Windows Update, download the latest driver from HP's support site
If the new driver doesn't resolve the issue, use Device Manager to roll back the driver: right-click the printer → Properties → Driver tab → Roll Back Driver

HP Printer Firmware Updates

Firmware is separate from the driver. The driver runs on your computer; firmware runs on the printer itself. HP releases firmware updates to fix bugs, improve print quality, and patch security vulnerabilities.

Update firmware through the HP Smart app (it notifies you when updates are available), through the printer's control panel (Settings → Printer Maintenance → Update the Printer), or by downloading firmware directly from HP's support site.

Never turn off the printer during a firmware update — interrupting the process can make the printer unusable.

Official HP Support Links

HP Driver Downloads: support.hp.com/us-en/drivers
HP Smart App / Printer Setup: 123.hp.com
HP Print and Scan Doctor: support.hp.com/us-en/topic/printscandoctor
HP Printer Support Hub: support.hp.com/us-en/printer
HP Printer Setup (Wi-Fi, USB, Network): support.hp.com/us-en/printer-setup
HP Universal Print Driver: support.hp.com/us-en/drivers/hp-universal-print-driver-series-for-windows

How to Update Printer Drivers — step-by-step for all brands
Printer Driver Installed but Not Printing — troubleshooting guide
Reinstall Printer Driver Still Not Working — next steps when reinstalling doesn't fix it
Printer Troubleshooter — diagnose any printer problem
Printer Stopped Working After Windows Update — post-update fixes

Frequently Asked Questions

Go to support.hp.com/us-en/drivers, enter your printer model number, select your operating system, and download the full-feature driver or HP Smart app.

For printers made after 2018, the HP Smart app handles driver installation, wireless setup, and scanning. You can still download the traditional full-feature driver separately from HP's support site.

The updated driver may have changed port settings or the default printer selection. Open Settings > Printers & scanners, verify your HP printer is set as default, and check that it's not showing as Offline.

The HP Universal Print Driver (UPD) works with most HP LaserJet and select OfficeJet Pro printers through a single install. It supports PCL6, PCL5, and PostScript, and is designed for IT administrators managing multiple HP printers.

Yes. All HP drivers are free to download from HP's official website. Avoid third-party driver sites that charge fees or bundle unwanted software.

Connect the printer via USB or Wi-Fi, open System Settings > Printers & Scanners, click the + button, and select your HP printer. macOS downloads the driver automatically. For manual setup, use HP Easy Start from support.hp.com.